Quedam Tyres Unit 2 Higher Farm Ind. Estate, Bunford lane, Yeovil, BA20 2FH 01935 706070
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Lifetime Warranty on Falken Car Tyres

Lifetime Warranty

Using the most advanced manufacturing technologies available ensures that the Falken product is of the highest standard. Every Falken tyre undergoes the most stringent testing to ensure the highest standards of quality are achieved.

In order to guarantee that motorists get the most out of their Falken tyres, Quedam Tyres are delighted to offer an optional ‘Accidental Damage Warranty’ with every Falken tyre purchased.

Once the tyre purchase has been made and we have stamped your warranty form, you will have peace of mind in knowing that your Falken tyres will be fully covered against every eventuality.

If any of your Falken tyres are damaged beyond repair, then the defective tyre will be replaced and you will only be charged for the proportion of the tread that you have already used.

With offering a Lifetime Warranty on your Falken tyres there are Terms and Conditions to this service, please see below.

How Do I Make A Claim?

Should you wish to make a claim, you may do so at any participating Falken Dealer. Your Falken Dealer will need to ensure both your warranty and the nature of your claim is valid. Provided that you produce your original sales invoice and stamped warranty leaflet, then your Falken dealer will be able to calculate your entitled percentage allowance.

 

How Is My Percentage Allowance Calculated?

Your Falken Dealer will measure the remaining legal tread on your tyres. Although tyres are road-legal to 1.6mm, we always recommend replacement at 3mm in order to maintain optimum performance and safety, therefore the first 3.00 of tread is not counted. The tread will be measured in the centre and on the edges of the tyre to ensure an accurate and consistent reading. If any measurements on the tyre are below 3mm, no credit will be given. The decision of the Falken Dealer is final. By looking at the table below you can see how the amount of remaining legal tread us converted to a percentage claim allowance. This allowance is then redeemed as a percentage discount against the current selling price of your new replacement Falken tyre. The terms of this warranty require that the replacement tyre fitted us the same size as the original and is a Falken. Your old warranty leaflet along with the damaged tyre will be retained by the dealer and new warranty leaflet will be issued to cover the new tyre.

DISCOUNT CALCULATION                          TABLE

 

 

REMAINING

USABLE

TREAD

DEPTH

 

 

 7.5mm

 100%

 7.0mm

 90%

 6.5mm

 80%

 6.0mm

 70%

 5.5mm

 60%

 5.0mm

 50%

 4.5mm

 40%

 4.0mm

 30%

 3.5mm

 20%

 3.0mm

 10%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What If I Want To Change To Another Brand Of Tyre?

You cannot make a claim under this warranty if you wish to switch to another tyre brand. However, if your Falken Dealer believes that your tyre may have failed due to a manufacturing fault rather than due to accidental damage, they will be more than happy to send it back to the manufacturer through the official tyre industry adjudication process. Only after the adjudication process has been completed and a manufacturing fault found, will a percentage allowance be made based on the remaining legal tread on the tyre. You can use this allowance to affect a discount against any replacement tyre brand you choose to purchase. The Manufacturer’s decision will be final.

 

Additional Terms And Conditions

This warranty offer is at the discretion of the participating Falken Performance Partner and does not form part of any manufacturer offer from Falken. In the event of an accidental damage claim is fixed. This warranty is in addition to your statutory rights and only applies to the original purchasing customer, upon presentation of the original invoice as proof of purchase.

 

  1. At time of a warranty claim, the tyre must still be legal and have minimum of 3.0mm tread across the full width of the tyre. If a punctured tyre can be safely repaired the guarantee cannot be involved. This guarantee does not apply to tyres that have been maliciously damaged.
  2. The tyre must have been balanced and had a new valve fitted at the time of purchase.
  3. This warranty does not cover excessive or uneven wear caused by mechanical defects. We strongly advise that the wheel alignment is checked at the time of purchase and regularly thereafter, as this is the primary cause of excessive or uneven tyre wear. The Falken Performance Partner decision is final.
  4. This warranty only applies to the Falken Car range of products. This warranty does not apply to the Falken Van or 4x4 ranges.

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What our customers think

Excellent service. Excellent value. Say no more !!

Malcolm Harris - July 2017

Always good service, prompt courteous and friendly

Gordon Fraser - June 2017

Professional, friendly and great customer service. Thank you!

Marie - May 2017

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Opening hours
Monday: 08:00 - 17:30
Tuesday: 08:00 - 17:30
Wednesday: 08:00 - 17:30
Thursday: 08:00 - 17:30
Friday: 08:00 - 17:30
Saturday: 08:00 - 14:00
Sunday: Closed
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